Terms of Use Agreement

Brand: JungleSMM

Operated by: NEJANS DIGITAL LLC (“Operator”)

Legal Contact (Notices): law@junglesmm.com

Governing Law: State of New Mexico, United States of America

Venue / Jurisdiction: State and federal courts located in New Mexico (unless arbitration is elected/required as set forth below)

Effective Date / Last Updated: 12/15/2025

IMPORTANT: PLEASE READ THIS COMPLETE LEGAL PACK CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS, OBLIGATIONS, LIMITATIONS OF LIABILITY, DISCLAIMERS, AND DISPUTE RESOLUTION TERMS.

1. PARTIES; ACCEPTANCE; ELECTRONIC CONTRACTING

1.1 Parties. These Master Terms of Service (“Terms”) are entered into between you (“User,” “you,” “your”) and JungleSMM, a platform operated by NEJANS DIGITAL LLC (“JungleSMM,” “we,” “us,” “our,” or “Operator”).

1.2 Acceptance. By accessing, browsing, registering for an account, placing an order, purchasing, or otherwise using the JungleSMM website, dashboards, APIs, or related services (collectively, the “Platform”), you agree to be bound by these Terms and all policies incorporated by reference, including the Privacy Policy, Cookie Policy, Refund Policy, Disclaimer, Service Description/SLA, and DMCA Policy (collectively, “Policies”).

1.3 Incorporation by Reference. The Policies listed in this Legal Pack are incorporated into and made part of these Terms as if fully set forth herein.

1.4 Electronic Signatures; Records. You consent to transact electronically and agree that your electronic acceptance (e.g., clicking “I agree,” placing an order, or using the Platform) constitutes your legal signature. You agree that electronic records and logs (including system logs and delivery logs) may be used as evidence of transactions, orders, deliveries, and acceptance.

1.5 If You Do Not Agree. If you do not agree to these Terms, do not use the Platform and do not purchase Services.

2. DEFINITIONS For purposes of these Terms:

2.1 “Account” means your registered user account on the Platform.

2.2 “Services” means all digital and intangible services offered through JungleSMM, including SMM Services and License Services.

2.3 “SMM Services” means social media marketing and promotional digital services including, without limitation, followers, likes, views, comments, engagement, impressions, watch time, reactions, saves, reviews/ratings (where available), subscriptions, and similar metrics, delivered on third-party platforms.

2.4 “License Services” means digital license and access products including, without limitation, software activation keys, license keys, subscriptions, SaaS access, AI tools, SEO tools, account credentials, account-based services, shared accounts, rented accounts, renewals, plugins, themes, templates, digital codes, or digital credentials (collectively, “Digital Licenses”).

2.5 “Order” means a purchase request submitted through the Platform for Services.

2.6 “Third-Party Platforms” means platforms not owned or controlled by JungleSMM, including social media networks and software publishers.

2.7 “Publishers” means software publishers, licensors, or service operators (e.g., Microsoft, Google, OpenAI, SEMrush, WordPress ecosystem vendors, antivirus vendors, and others).

2.8 “Payment Providers” means third-party processors and financial service providers used to process payments, including but not limited to Stripe, PayPal, Wise, Mercury, PayTM, WebMoney, Payoneer, Cryptomus, Coinbase Commerce, Binance Pay, Heleket, NOWPayments, CoinPayments, Cashmaal, and similar services.

2.9 “Wallet” means a cryptocurrency wallet address.

2.10 “Content” means any text, graphics, logos, software, interfaces, documentation, dashboards, or materials displayed on or provided through the Platform.

2.11 “Force Majeure Event” means events beyond reasonable control, including outages, platform changes, third-party enforcement actions, network failures, war, terrorism, labor disputes, natural disasters, governmental actions, or service-provider failures.

3. ELIGIBILITY; ACCOUNT SECURITY; AUTHORIZED USE

3.1 Age and Capacity. You represent that you are at least eighteen (18) years old (or the age of majority in your jurisdiction) and have legal capacity to enter into these Terms.

3.2 Accurate Information. You agree to provide accurate and complete information and to keep it updated. We may suspend or terminate Accounts with false, misleading, incomplete, or suspicious information.

3.3 Account Security. You are responsible for maintaining confidentiality of your login credentials, API keys, and account access. You are responsible for all activity under your Account.

3.4 Unauthorized Access. If you believe your Account has been compromised, you must notify us immediately at law@junglesmm.com and take steps to secure your account.

3.5 Prohibited Users. You may not use the Platform if you are prohibited by applicable law, sanctions regimes, or Payment Provider terms. We may refuse service to anyone to the extent permitted by law.

4. NATURE OF SERVICES; NO AFFILIATION; THIRD-PARTY DEPENDENCIES

4.1 Digital Services Only. All Services are digital and intangible and delivered electronically. No physical goods are shipped.

4.2 No Affiliation. JungleSMM is not affiliated with, endorsed by, sponsored by, or partnered with any Third-Party Platform or Publisher (including Meta, Instagram, Facebook, TikTok, X/Twitter, YouTube, Google, Microsoft, OpenAI, SEMrush, WordPress, Gemini/Google products, antivirus vendors, or others) unless explicitly stated in writing by JungleSMM.

4.3 Third-Party Dependence. The performance, availability, and deliverability of Services may depend on Third-Party Platforms, Publishers, internet connectivity, and third-party providers. You acknowledge that these factors may change at any time and are outside JungleSMM’s control.

4.4 No Guaranteed Outcomes. You understand and agree that Services do not guarantee outcomes such as revenue, engagement quality, ranking, reach, conversions, monetization eligibility, retention, permanence, or account safety.

5. SOCIAL MEDIA SERVICES TERMS

5.1 Promotional Nature. SMM Services are promotional and may involve automated and/or third-party mechanisms. They do not constitute organic growth or advertising services.

5.2 Platform Policies. You acknowledge that using SMM Services may violate Third-Party Platform policies, terms, or community guidelines. You assume all risk of account enforcement, including bans, suspensions, shadow bans, reach limitations, content removal, feature restrictions, or other penalties.

5.3 Drops; Decreases; Retention. Drops in followers/likes/views/comments and decreases in any metric are inherent risks. JungleSMM makes no warranty of retention.

5.4 Refill Services. If a service includes refill, refill is offered only as described on the relevant service page and only within the stated refill period. Refill is not a guarantee unless explicitly stated as “guaranteed refill,” and even then may be subject to conditions and exclusions (e.g., username changes, privacy settings, content deletions, or platform restrictions).

5.5 Service Descriptions Control. The service description shown at the time of purchase (speed, minimum/maximum, refill period, average completion time, country targeting, quality tier, limitations) forms part of the contract for that Order. If there is a conflict between a specific service description and these Terms, the service description controls for that specific technical parameter.

5.6 User Responsibilities for SMM Orders. You agree to:

provide accurate order data (usernames/links/post URLs);
keep target accounts/public content accessible (where required);
not change usernames/URLs while an Order is processing (unless the service explicitly allows it);
not place multiple overlapping orders on the same target in a manner that may cause errors, drops, or platform flags.

5.7 No Liability for Platform Enforcement. JungleSMM is not responsible for actions by Third-Party Platforms, including content removal, deindexing, takedowns, age gates, restrictions, or enforcement.

6. LICENSE SERVICES — SPECIAL TERMS (DIGITAL KEYS, SUBSCRIPTIONS, ACCOUNTS, PLUGINS, THEMES)

6.1 Role as Reseller/Access Provider. JungleSMM may provide License Services as a reseller, distributor, or access provider. Unless explicitly stated, JungleSMM is not the Publisher, owner, or licensor of the underlying software/service.

6.2 Publisher Terms Apply. Digital Licenses are subject to Publisher terms, regional restrictions, device limitations, usage policies, account rules, acceptable use, and compliance obligations. You are solely responsible for compliance with Publisher terms.

6.3 No Guarantee of “Lifetime.” Any “lifetime” wording (if offered) refers only to the lifetime/availability of the service offering as described and not your lifetime or indefinite Publisher acceptance. Unless explicitly stated, no perpetual rights are granted.

6.4 Activation and Compatibility. Activation depends on your environment, device, region, network configuration, system requirements, and Publisher enforcement. JungleSMM is not responsible for failure caused by VPN usage, region mismatch, hardware/software incompatibility, prior usage conflicts, or account bans.

6.5 Revocation/Enforcement by Publisher. Publishers may revoke, disable, terminate, or restrict licenses or accounts at any time. You accept this risk as part of License Services.

6.6 Revealed/Delivered Licenses Are Final. Once a key is delivered, revealed, transmitted, accessed, or credentials are delivered, the product is treated as delivered and is generally non-refundable (see Refund Policy).

6.7 Account-Based / Shared / Rental Access. If an Order involves account-based access (including shared or rental access):

You receive limited access rights as described, for the duration stated.
You must not change passwords, recovery emails/phones, 2FA/security settings, billing profiles, or any ownership attributes.
You must not share access beyond what is permitted.
Any abuse, sharing, resale, password changes, or attempts to take ownership will result in immediate termination without refund and may lead to further action.

6.8 Plugins, Themes, Digital Files. For WordPress plugins/themes or similar digital files, you acknowledge:

your use must comply with the author’s licensing model;
updates/support may be limited per the offering description;
JungleSMM does not guarantee compatibility with your specific environment.

7. ORDER PROCESS; DELIVERY; COMPLETION; ERRORS

7.1 Order Submission. When you place an Order, you authorize JungleSMM to initiate delivery. You are responsible for verifying order details before submission.

7.2 Estimated Times. Delivery times are estimates and not guarantees. Delays may occur due to platform changes, provider capacity, maintenance, network issues, verification checks, or Force Majeure Events.

7.3 Partial Delivery. Some Services may deliver gradually or partially. Partial delivery does not necessarily indicate failure and may still complete over time.

7.4 Incorrect Links/Usernames. If you submit incorrect target information, the Order may be considered delivered to the provided target. JungleSMM is not responsible for user errors.

7.5 System Logs. JungleSMM’s delivery logs, provider logs, blockchain confirmations (for crypto), and Platform order status are primary evidence of delivery and processing.

8. PRICING; TAXES; CREDITS; BONUSES

8.1 Pricing. Prices are displayed in USD unless otherwise specified. JungleSMM may change prices at any time. Price changes do not affect already-paid Orders.

8.2 Taxes. You are responsible for any taxes, duties, or levies imposed by your jurisdiction. JungleSMM does not provide tax advice.

8.3 Credits and Bonuses. Bonus credits, promotional balances, or gifted funds have no cash value, are non-withdrawable, non-transferable (unless explicitly permitted), and may expire or be revoked in cases of abuse or fraud.

9. PAYMENTS; PAYMENT PROVIDERS; COMPLIANCE (KYC/AML); HOLDS

9.1 Third-Party Processing. Payments are processed by Payment Providers and are subject to their terms, compliance rules, KYC/AML policies, risk scoring, and investigation rights.

9.2 No Storage of Full Card Data. JungleSMM does not store full card numbers, CVV, or full payment credentials; Payment Providers handle sensitive data.

9.3 Provider Actions. JungleSMM is not liable for holds, freezes, reversals, compliance reviews, delayed settlement, account limitations, or declines imposed by Payment Providers.

9.4 Payment Verification. JungleSMM may require additional verification for fraud prevention, including identity confirmation, transaction verification, or proof of authorization. Failure to provide requested verification may result in cancellation/refusal of service, suspension, or termination.

9.5 Unauthorized Payments. If you believe a payment is unauthorized, you must notify us immediately and also contact your Payment Provider. You may be required to provide documentation.

10. CRYPTOCURRENCY PAYMENTS — RISK DISCLOSURE

10.1 Finality. Cryptocurrency payments are typically irreversible and final once confirmed.

10.2 User Responsibility. You are solely responsible for correct Wallet address, correct chain/network, correct memo/tag, and sufficient network fees.

10.3 Volatility; Fees; Delays. Price volatility, network congestion, fees, and confirmation delays are outside JungleSMM’s control.

10.4 Wrong Network/Address. Payments sent to the wrong address or network may be unrecoverable. JungleSMM is not responsible for such losses.

11. REFUNDS; CANCELLATIONS; CHARGEBACKS; DISPUTES (SUMMARY — SEE REFUND POLICY FOR FULL TERMS)

11.1 Digital Nature. Because Services are digital and often begin immediately, refunds are limited.

11.2 Chargebacks. Any chargeback, payment dispute, or reversal attempt may result in:

immediate suspension or termination of your Account;
forfeiture of promotional credits;
refusal of future service;
submission of evidence to Payment Providers, including logs.

11.3 Abuse. Refunds may be denied where fraud, abuse, policy violations, or suspicious behavior is detected.

11.4 No Double Recovery. You may not receive both (a) a refund/credit and (b) the benefit of delivered Services for the same transaction.

12. PROHIBITED CONDUCT; FRAUD; ABUSE; ILLEGAL USE

You agree you will not:

12.1 Use the Services for illegal purposes, including infringement, deception, harassment, or prohibited content promotion.

12.2 Commit fraud or attempt to abuse Payment Providers, including filing false disputes/chargebacks.

12.3 Attempt to reverse-engineer, scrape, exploit, or disrupt the Platform.

12.4 Resell, redistribute, or provide Services to third parties unless explicitly permitted (e.g., reseller/API programs).

12.5 Attempt to take ownership of shared/rental accounts or change security settings.

12.6 Use the Platform to distribute malware, phishing, or unauthorized access methods.

13. API AND AUTOMATION (IF APPLICABLE)

13.1 API Access. If JungleSMM offers API access, you must keep API credentials secure and comply with rate limits and technical requirements.

13.2 Abuse and Throttling. JungleSMM may throttle, suspend, or terminate API access for abuse, excessive requests, suspected fraud, or risk.

13.3 No Interference. You may not use the API to interfere with operations or bypass restrictions.

14. INTELLECTUAL PROPERTY; PLATFORM CONTENT; LICENSE TO USE

14.1 Ownership. JungleSMM (or its licensors) owns all right, title, and interest in the Platform, Content, trademarks, logos, UI/UX, code, and documentation.

14.2 Limited License. JungleSMM grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform solely for lawful purposes and in accordance with these Terms.

14.3 Restrictions. You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from the Platform or Content except as expressly permitted.

14.4 Feedback. If you provide suggestions or feedback, you grant JungleSMM a perpetual, worldwide right to use it without compensation.

15. DISCLAIMERS OF WARRANTIES

15.1 AS IS / AS AVAILABLE. THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

15.2 NO WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUNGLESMM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

15.3 THIRD-PARTY ACTIONS. JUNGLESMM DOES NOT WARRANT THAT THIRD-PARTY PLATFORMS OR PUBLISHERS WILL ACCEPT, MAINTAIN, OR CONTINUE ANY METRICS, LICENSES, ACCOUNTS, OR ACCESS.

16. LIMITATION OF LIABILITY

16.1 Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUNGLESMM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, REPUTATIONAL HARM, OR BUSINESS INTERRUPTION.

16.2 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUNGLESMM’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO JUNGLESMM FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT.

16.3 Allocation of Risk. You acknowledge that the fees reflect an allocation of risk and limitations of liability are an essential basis of the bargain.

17. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless JungleSMM, NEJANS DIGITAL LLC, and their owners, directors, officers, employees, contractors, agents, and affiliates from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to:

your use or misuse of the Services;
your violation of these Terms or Policies;
your violation of Third-Party Platform/Publisher terms;
your infringement of intellectual property or other rights; or
your fraud, abuse, or illegal conduct.

18. SUSPENSION; TERMINATION; SERVICE REFUSAL

18.1 Right to Suspend/Terminate. JungleSMM may suspend or terminate your Account, refuse service, cancel Orders, or restrict access at its sole discretion to the extent permitted by law, including for fraud, abuse, compliance risk, legal risk, or violation of these Terms.

18.2 Effect of Termination. Upon termination, your right to access the Platform ceases. Completed deliveries remain completed; refunds are governed by the Refund Policy. Promotional credits may be forfeited.

18.3 Survival. Sections relating to liability, indemnification, dispute resolution, governing law, and other provisions that should survive will survive termination.

19. FORCE MAJEURE

JungleSMM shall not be liable for any failure or delay due to a Force Majeure Event, including Third-Party Platform changes or enforcement actions, Payment Provider outages, network failures, or provider disruptions.

20. DISPUTE RESOLUTION; GOVERNING LAW; VENUE; INJUNCTIVE RELIEF

20.1 Governing Law. These Terms and all disputes shall be governed by the laws of the State of New Mexico, without regard to conflict-of-law rules.

20.2 Informal Resolution. Before filing a claim, you agree to contact us at law@junglesmm.com and attempt in good faith to resolve the dispute within thirty (30) days.

20.3 Arbitration (Optional / If Enforced). If JungleSMM elects in writing to require arbitration for a specific dispute, or if arbitration is mandated by applicable Payment Provider rules, the dispute shall be resolved by binding arbitration administered by a reputable arbitration provider in accordance with its rules, with the seat/venue in New Mexico, unless otherwise required by law. (If arbitration is not elected/required, disputes shall be brought in state or federal courts located in New Mexico.)

20.4 Injunctive Relief. JungleSMM may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, and Platform integrity.

21. CLASS ACTION WAIVER (TO THE EXTENT PERMITTED)

To the maximum extent permitted by applicable law, you agree that disputes will be brought on an individual basis only and not as a plaintiff or class member in any purported class, collective, representative, or private attorney general proceeding.

22. NOTICES

22.1 To JungleSMM. Legal notices to JungleSMM must be sent to: law@junglesmm.com. You agree that email notice is sufficient unless prohibited by law.

22.2 To You. JungleSMM may provide notices via email, Account notifications, or posting on the Platform. Notice is effective upon sending or posting.

23. CHANGES TO TERMS

23.1 Updates. JungleSMM may modify these Terms at any time by posting updated Terms on the Platform.

23.2 Continued Use. Continued use after changes constitutes acceptance of the updated Terms.

23.3 Material Changes. Where reasonable, JungleSMM may provide notice of material changes; however, you are responsible for reviewing updates.

24. SEVERABILITY; WAIVER; ASSIGNMENT; ENTIRE AGREEMENT

24.1 Severability. If any provision is held invalid, the remaining provisions remain in effect.

24.2 Waiver. Failure to enforce a provision is not a waiver.

24.3 Assignment. You may not assign these Terms without written consent. JungleSMM may assign to affiliates or successors.

24.4 Entire Agreement. These Terms and Policies constitute the entire agreement between you and JungleSMM regarding the Services.

SERVICE DESCRIPTION & SLA (SERVICE LEVEL TERMS)

1. SERVICE CATALOG CONTROLS

The specific service page description at the time of purchase controls for:

minimum/maximum order size;
speed/average completion time;
refill period (if any);
targeting (if any);
quality tier;
limitations and exclusions.

2. ESTIMATES; NO GUARANTEED TIMES

All completion times are estimates. JungleSMM does not guarantee delivery by a particular date/time unless explicitly stated as a guaranteed SLA.

3. MAINTENANCE AND INTERRUPTIONS

We may perform maintenance or experience outages. Temporary interruptions do not constitute non-delivery.

4. LICENSE SERVICE PARAMETERS

For License Services, the service page controls:

duration;
region restrictions;
device limits;
whether it is key-based or account-based;
whether shared/rental access applies;
renewal conditions (if any).

PRIVACY POLICY

1. SCOPE

This Privacy Policy explains how JungleSMM collects, uses, discloses, and safeguards information when you use the Platform and Services.

2. INFORMATION WE COLLECT

2.1 Account Information: email address, username, password hash, account status, and related identifiers.

2.2 Order/Transaction Information: order IDs, service selections, target URLs/usernames, delivery status, timestamps, and related logs.

2.3 Payment Information: payment confirmations, transaction IDs, partial identifiers from Payment Providers, billing country, and fraud screening results. (We do not store full card numbers/CVV.)

2.4 License Delivery Logs: proof of key delivery, access credential delivery, timestamps, and usage indicators where applicable.

2.5 Technical Data: IP address, device/browser data, operating system, referral URLs, session identifiers, error logs, and security logs.

2.6 Cookies and Similar Technologies: as described in the Cookie Policy.

2.7 Communications: emails, support requests, dispute communications, and attachments you send us.

3. HOW WE USE INFORMATION

We use information to:

3.1 Provide and operate the Platform, process Orders, deliver Services, and manage Accounts.

3.2 Prevent fraud, abuse, and unauthorized transactions; enforce these Terms and Policies.

3.3 Conduct security monitoring, troubleshooting, debugging, and performance analysis.

3.4 Comply with legal obligations and respond to lawful requests.

3.5 Communicate with you about Orders, Account status, policy updates, and support.

4. DISCLOSURE OF INFORMATION

We may disclose information:

4.1 To Payment Providers to process payments, fraud screening, KYC/AML, and dispute handling.

4.2 To hosting providers, analytics vendors, security vendors, and infrastructure partners strictly as needed to operate the Platform.

4.3 To legal authorities when required by law, court order, subpoena, or to protect rights, safety, and prevent fraud.

4.4 In business transfers (merger, acquisition, asset sale), subject to confidentiality and applicable law.

5. DATA RETENTION

We retain information as long as reasonably necessary for:

providing Services;
compliance, accounting, and dispute resolution;
fraud prevention and security;
enforcing legal rights.

Retention periods may vary by category and legal requirements.

6. SECURITY

We implement reasonable administrative, technical, and organizational safeguards. However, no security system is perfect. You acknowledge the inherent risks of transmitting information online.

7. INTERNATIONAL USERS

You understand that your information may be processed in jurisdictions different from your own. By using the Platform, you consent to such processing as permitted by law.

8. YOUR CHOICES / REQUESTS

You may contact law@junglesmm.com to request access, correction, or deletion of certain information, subject to legal requirements and legitimate business needs (e.g., fraud prevention, legal compliance).

9. CHILDREN

The Platform is not intended for children under 13 (and not for minors under 18). We do not knowingly collect information from children.

10. CHANGES

We may update this Privacy Policy. Continued use after posting constitutes acceptance.

COOKIE POLICY

1. WHAT ARE COOKIES

Cookies are small text files stored on your device to enable site functionality, security, analytics, and preferences.

2. TYPES OF COOKIES WE USE

2.1 Strictly Necessary Cookies: required for login sessions, security, and core site operation.

2.2 Functional Cookies: remember preferences and improve usability.

2.3 Analytics/Performance Cookies: help understand usage patterns and improve performance.

2.4 Security Cookies: help detect fraud, abuse, and suspicious activity.

3. THIRD-PARTY COOKIES

Some cookies may be set by third parties (e.g., analytics or payment-related components), subject to those parties’ policies.

4. YOUR CONTROLS

You may control cookies through your browser settings. Disabling cookies may impact features or functionality of the Platform.

REFUND POLICY

1. GENERAL RULE — DIGITAL SERVICES

1.1 All Services are digital and intangible. As a result, refunds are limited.

1.2 By purchasing, you acknowledge that performance may begin immediately and that certain deliveries (including keys/credentials) are irreversible.

2. SMM SERVICES

2.1 No Refund After Start. Once an SMM Order is marked “processing,” “in progress,” “started,” or otherwise begins delivery, it is non-refundable.

2.2 Drops/Retention Not Grounds. Drops, decreases, or lack of retention are not grounds for refunds unless the service description explicitly guarantees refill/retention and the conditions for such guarantee are satisfied.

2.3 Refill Credit. Where refill is offered and conditions are met, the remedy is refill (or service credit) as described—not a cash refund—unless required by law.

3. LICENSE SERVICES (KEYS, SUBSCRIPTIONS, ACCOUNTS)

3.1 No Refund After Delivery/Reveal. Once a key is delivered, revealed, viewed, copied, or otherwise made available, it is non-refundable.

3.2 Credentials Delivered. Once account credentials/access are delivered, it is non-refundable.

3.3 Publisher Enforcement. Publisher revocation, account suspension, policy enforcement, region blocks, or changes by a Publisher are not grounds for refunds unless the service description expressly states otherwise.

4. EXCEPTIONS (LIMITED)

4.1 Undelivered Service. If JungleSMM fails to deliver a purchased service (i.e., “complete non-delivery”) and you notify support within a reasonable time, JungleSMM may (at its option) provide:

re-delivery; or
service credit; or
refund to the original payment method, where feasible.

4.2 Legal Requirements. Where refunds are required by applicable law, JungleSMM will comply.

5. CHARGEBACKS AND PAYMENT DISPUTES

5.1 Prohibited. Initiating a chargeback or dispute for delivered digital services is considered abuse.

5.2 Consequences. Chargebacks/disputes may result in Account termination, denial of future service, and submission of evidence (logs, delivery records) to Payment Providers.

5.3 Collections. JungleSMM may pursue lawful recovery of losses caused by chargebacks, including dispute fees and costs.

DMCA / COPYRIGHT POLICY (17 U.S.C. §512)

1. POLICY

JungleSMM respects intellectual property rights and responds to notices of alleged copyright infringement in compliance with the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. §512.

2. DMCA NOTICE REQUIREMENTS

A valid DMCA notice must include:

a physical or electronic signature of the copyright owner or authorized agent;
identification of the copyrighted work claimed to be infringed;
identification of the allegedly infringing material and sufficient information to locate it;
contact information of the complaining party (address, phone, email);
a statement of good faith belief that use is not authorized;
a statement, under penalty of perjury, that the notice is accurate and the complaining party is authorized to act.

3. SUBMITTING A NOTICE

Send DMCA notices to: law@junglesmm.com

Subject line: “DMCA Notice”

4. COUNTER-NOTIFICATION

If you believe material was removed or disabled by mistake or misidentification, you may submit a counter-notification containing:

your physical/electronic signature;
identification of removed material and its location before removal;
a statement under penalty of perjury that you have a good faith belief removal was a mistake;
your name, address, and phone, and consent to jurisdiction of a federal district court (as applicable) and acceptance of service from the complaining party.

5. REPEAT INFRINGER POLICY

JungleSMM may, in appropriate circumstances, disable or terminate Accounts of repeat infringers.