Privacy Policy

1. Scope

This Privacy Policy explains how JungleSMM collects, uses, discloses, and safeguards information when you use the Platform and Services.

2. Information We Collect

2.1 Account Information: Email address, username, password hash, account status, and related identifiers.

2.2 Order/Transaction Information: Order IDs, service selections, target URLs/usernames, delivery status, timestamps, and related logs.

2.3 Payment Information: Payment confirmations, transaction IDs, partial identifiers from Payment Providers, billing country, and fraud screening results. (We do not store full card numbers/CVV.)

2.4 License Delivery Logs: Proof of key delivery, access credential delivery, timestamps, and usage indicators where applicable.

2.5 Technical Data: IP address, device/browser data, operating system, referral URLs, session identifiers, error logs, and security logs.

2.6 Cookies and Similar Technologies: As described in the Cookie Policy.

2.7 Communications: Emails, support requests, dispute communications, and attachments you send us.

3. How We Use Information

We use information to:

• 3.1 Provide and operate the Platform, process Orders, deliver Services, and manage Accounts.
• 3.2 Prevent fraud, abuse, and unauthorized transactions; enforce these Terms and Policies.
• 3.3 Conduct security monitoring, troubleshooting, debugging, and performance analysis.
• 3.4 Comply with legal obligations and respond to lawful requests.
• 3.5 Communicate with you about Orders, Account status, policy updates, and support.

4. Disclosure of Information

We may disclose information:

• 4.1 To Payment Providers to process payments, fraud screening, KYC/AML, and dispute handling.
• 4.2 To hosting providers, analytics vendors, security vendors, and infrastructure partners strictly as needed to operate the Platform.
• 4.3 To legal authorities when required by law, court order, subpoena, or to protect rights, safety, and prevent fraud.
• 4.4 In business transfers (merger, acquisition, asset sale), subject to confidentiality and applicable law.

5. Data Retention

We retain information as long as reasonably necessary for:

• Providing Services;
• Compliance, accounting, and dispute resolution;
• Fraud prevention and security;
• Enforcing legal rights.

Retention periods may vary by category and legal requirements.

6. Security

We implement reasonable administrative, technical, and organizational safeguards. However, no security system is perfect. You acknowledge the inherent risks of transmitting information online.

7. International Users

You understand that your information may be processed in jurisdictions different from your own. By using the Platform, you consent to such processing as permitted by law.

8. Your Choices / Requests

You may contact law@junglesmm.com to request access, correction, or deletion of certain information, subject to legal requirements and legitimate business needs (e.g., fraud prevention, legal compliance).

9. Children

The Platform is not intended for children under 13 (and not for minors under 18). We do not knowingly collect information from children.

10. Changes

We may update this Privacy Policy. Continued use after posting constitutes acceptance.

Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device to enable site functionality, security, analytics, and preferences.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies: Required for login sessions, security, and core site operation.

2.2 Functional Cookies: Remember preferences and improve usability.

2.3 Analytics/Performance Cookies: Help understand usage patterns and improve performance.

2.4 Security Cookies: Help detect fraud, abuse, and suspicious activity.

3. Third-Party Cookies

Some cookies may be set by third parties (e.g., analytics or payment-related components), subject to those parties’ policies.

4. Your Controls

You may control cookies through your browser settings. Disabling cookies may impact features or functionality of the Platform.